YCON BPS

Bilingual Support

for Global Growth

Y-CON BPS connects top-tier young Latin American talent with global companies. We deliver reliable services in customer service, virtual assistance, interpretation, and back-office support—100% bilingual in English and Spanish.

Why Choose Y-CON BPS

We connect top bilingual talent from Latin America with global companies to deliver high-quality, remote business support.

Bilingual Quality Services

Professional support in English and Spanish for customer service, virtual assistance, and interpretation.

Reliable and On Time

Efficient processes and commitment to deadlines across all service areas.

Adaptable Talent & Creativity

University-trained professionals with problem-solving skills and a mindset for innovation.

24/7 Multichannel Support

Around-the-clock service available via phone, chat, email, and more.

Our Services

We provide remote, bilingual business support tailored for startups, retailers, and global companies.

Customer Service (Inbound & Outbound)

Multichannel customer care in English and Spanish with friendly, efficient agents.

Billing & Reconciliation Support

We handle your invoicing, data entry, and reconciliation tasks to keep your operations smooth.

Language Interpretation (EN-ES)

Real-time over-the-phone and virtual interpreting for healthcare, legal, and business sectors.

Virtual Assistance & Admin Tasks

Reliable remote support for scheduling, document handling, research, and task management.

💬 Language Interpretation (EN-ES)

Our professional interpreters provide real-time over-the-phone and virtual interpretation for medical, legal, business, and customer service sectors. Communicate clearly. Support globally.

⚙️ Back Office & Service Management

We manage routine but critical tasks like billing, reconciliation, data entry, appointment coordination, and CRM updates—so you can focus on growth. Reliable hands for your backend operations.

🧑‍💼 Customer Service & Virtual Assistance

Inbound and outbound bilingual agents ready to serve your clients via chat, phone, email, or social platforms. Includes calendar management, admin support, and task coordination. Boost productivity with skilled remote talent.

Latest Blog

Stay updated with our latest insights, expert tips, and in-depth articles designed to keep you informed and inspired

Blog

WHY Y-CON?

At Y-CON BPS, we believe that high performance doesn’t require burnout, long shifts, or toxic environments. We’re redefining the BPO industry by empowering young, motivated,

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Meet the Team

We are driven by purpose, powered by talent, and united by a shared vision: to transform business support from Latin America to the world.

🧑‍💼 José Escobar

CEO & Founder
Visionary leader and legal strategist committed to building a new, human-first model of outsourcing

💼 Einer Ortegón

Financial Manager
Experienced in financial operations and corporate structuring for scalable, efficient service delivery.

🌿 Luz Karime

Wellness Manager
Focused on the well-being of our remote teams, promoting healthy, balanced work environments across Latin America.

Get connected with Y-CON BPS